Refund Policy

We want the Epigenetics Coaching Certification to be right for you. If it isn’t what we said it was, you can request a refund within your first 30 days, subject to the conditions below.

You are eligible for a full refund of your tuition when both of the following are true:

• your request reaches us within 30 days of your enrollment date; and
• you have completed no more than two chapters of the curriculum.

A full refund is no longer available once you have completed more than two chapters. A prorated refund may be offered on a case-by-case basis — email support@mosaicbio.io with your request and we will review it.

Email support@mosaicbio.io from the email address on your account, with the subject “Refund request,” within the 30-day window. We will confirm receipt and may ask what fell short.

An approved full refund returns your tuition ($3,900) to your original payment method through our processor, Stripe, typically within 5 to 10 business days of approval. A prorated refund returns the portion we agree on under Section 3.

When a refund is issued, your enrollment ends and access to the curriculum, exercises, and certificate closes. A certificate already issued is revoked.

Enrollments are otherwise non-refundable after 30 days, except for a possible prorated refund under Section 3.

If you received the program at no charge — an Apeiron Academy alumni upgrade, a comped seat, or a gift — there is no payment to refund. Alumni access is governed by the Alumni Upgrade Terms.

The Institute is full-pay only at this time. This section will be updated if an installment plan is offered.